Callcenter +46 (0) 770 - 790 700

Ticket Rules

FULL (DIREKT0)
This ticket is fully flexible and can therefore be re-booked or cancelled up to 1 hour before departure. The ticket can be booked as both one way or round trip. DIREKT0 is fully refundable up to 1 hour before departure.

Family discount: Accompanying spouse / cohabitant and accompanying children (2-12 years) receive a 50% discount on the net price. The entire trip must be done jointly in order for the discount to apply. Contact our Callcenter on +46 (0) 770 - 790 700 in order to make a family discounted booking.

MID (DIREKT2)
This ticket can only be booked as a round trip ticket. The ticket must be booked and paid no later than 2 days before departure and is allowed for rebooking until no later than 2 days before departure. The ticket will be refunded by 75% if a cancellation is made no later than 2 days before departure. The ticket can be upgraded to a full price ticket after departure.

Family discount: The accompanying spouse / cohabitant and accompanying children (2-12 years) receive a 50% discount on the net price. The entire trip must be done jointly in order for the discount to apply. Contact our Callcenter on +46 (0) 770 - 790 700 in order to make a family discounted booking.

LOW (DIREKT4)
This ticket can only be booked as a round trip ticket. The ticket must be booked and paid no later than 4 days before departure and is allowed for rebooking until no later than 4 days before departure. The ticket will be refunded by 75% if a cancellation is made no later than 4 days before departure.

Family discount: The accompanying spouse / cohabitant and accompanying children (2-12 years) receive a 50% discount on the net price. The entire trip must be done jointly in order for the discount to apply. Contact our Callcenter on +46 (0) 770 - 790 700 in order to make a family discounted booking.

KAMPANJ
This ticket is not permitted for rebooking and is not refundable, it is booked and paid at the same time.

PENSIONÄR (SENIOR)
This is a fully flexible ticket for people that are 65 years or older. It also applies to people that are retired early due to age, sickness or reduced mobility. This ticket is permitted for rebooking and is fully refundable up to one hour before departure.

STUDENT
This ticket is applicable for adolescents that are 12-25 years and students over 25 years who has a SFS-, CSN, MECENAT-card and valid identification. This ticket is not permitted for rebooking and is not refundable.

UNGDOM
This ticket is for adolescents that are 12-25 years old. This ticket is available for bookings 24 hours before departure and is not permitted for rebooking and not refundable.

* Youth tickets are released 24 hours before departure 

** On Hemavan, Kramfors, Lycksele and Vilhelmina routes, 1x23 kg of checked baggage is included. On Hagfors, Torsby, Sveg, Östersund and Umeå routes, 1x20 kg of checked baggage is included.

*** Ticket class MID is open for rebooking and refunding until 2 days before departure. Ticket class LOW is open for rebooking and refunding up to 4 days before departure.